Ofertas de Empleo

IT Product Owner (Madrid)

IT Product Owner / Business Partner (Madrid)

The company: our customer is a multinational corporation based in Madrid, that operates all over the world for more than 60 years and is one of the leading producers of food products. More than 12,000 employees and around 2.000M€ revenue.
They will hire the selected candidate as an internal and permanent employee.

Purpose of the function:

Acting as a IT Product Owner of the applications under his/her scope (application portfolio), his/her mission will be to supply relevant business area with the necessary IT services according to the needs, maintaining a sustainable application portfolio in terms of cost, health, continuity and value, ensuring the necessary continuity on an operational day to day view and a strategic longer-term view coordinating the necessary investments according to agreed and coordinated roadmaps.

The Product owner Make-to Demand (MTD) has an important leadership role in the relationship between the IT organization and the Integrated Operations area within the Sigma in Europe organization.

He has an end-to-end responsibility for ensuring that the customer requirements are translated into appropriate IT services (business and technical services) and that the IT services supporting the processes are securely maintained and don’t become obsolete.

The execution of this mission must focus on our customers (Business Areas), to increase the partnership with them, improve our relation and contribute better to their strategic business objectives.

He will ensure alignment on common goals/projects between IT and the business areas, focusing on what is important, doing less things but with value, eliminating the «nice to have» and reducing operational costs while improving business performance.

Key Responsibilities and tasks:

  • Applications operations:
    • Full responsibility on SLA Delivery of area applications (applications portfolio): incident resolution and minor request delivery.
    • Manage OPEX/CAPEX: budget, costs, invoicing, vendor management.
    • Connection between business and IT Platform via assigned resources.
    • Gather and document requirements for all business requests.
    • Plan and deliver BR’s according to business and IT priorities of the area and globally related to global area guidelines.
    • Manage specific budget (CAPEX or OPEX) to be assigned either to vendor or internal supplier via the IT platforms.
  • IT Applications Quality
    • Ensure quality of deliverables support (or perform when possible) user testing.
    • Ensure proper documentation (technical & user) is delivered and available.
  • Project Management of area projects
    • Ensure projects are properly managed (within time and budget).
    • Guarantee projects have the right documentation (project plan, PMO, tests, acceptance…).
    • Ensure projects financials.
  • IT Applications Sustainability
    • Establish Roadmap (business and IT) of the corresponding area application portfolio, while supporting the roadmap of the IT Platforms.
    • Create and maintain User/key user/BPO community via communications, trainings, etc.
    • Maintain full control of area application portfolio.
    • Assure compliance of the area applications.
  • Business Relationships
    • Establish continuous communication with the corresponding business stakeholders, reviewing quality of the service and priorities.
    • Agree Business Roadmap based on guidelines.

Working Experience and knowledge:

  • Experience in SAP projects and business processes (PP, PM, QM modules) (SAP S/4 HANA would be an advantage).
  • Skilled in implementation, customization and maintenance of mentioned modules.
  • Experience in the coordination of work teams.
  • Experience in Project Management including budget management.
  • Knowledge of the IT technical operational environment, technology and systems.
  • Minimum of 5 years of relevant experience in relationship with customers in the IT environment

Specific skills:

  • Leadership skills in projects within IT department
  • Ability for organization, planning and control of work with little supervision. Ability for decision-making and establishing priorities.
  • Ability to handle meetings – organizing, chairing, and documenting – and ensuring that actions are followed up.
  • High-level diplomacy and negotiation skills.
  • High-level communication and presentation skills with sufficient capability to interact easily with different roles at the different levels within the organization.
  • Service oriented – able to build relationships and be responsive to customers & stakeholders at appropriate levels while managing expectations.
  • Ability to understand complex requirements and translate them into solution requirements and specific actions, as well as communicate them properly.
  • Management skills and results oriented.
  • Advisory skills with ability to influence in the customers and users.
  • Highly adaptable to changing needs and priorities of the organization.
  • Ability to manage conflict.
  • Good (active) listening with high-level of empathy.

Personal Skills Requirements and Job Conditions

Job location: Madrid, European nationality otherwise EU/Spain work permit required as a prerequisite.
Willing to travel.
Hybrid office/home up to 4 days per week remote work allowed.

Education and Training:

  • Bachelor’s degree (any degree in a related field with ITC environment preferred).

Fluent in English language is essential and a professional Spanish level is important.
Working knowledge of an additional language (French, Dutch, Portuguese) would be an advantage.

Organizational position: Reporting to IT Manufacturing Services Director (located in Madrid).
Employment Type: Permanent Full Time.
Salary: Depending on experience.

If you are interested, please send us an email to productowner@montarelo.com including in the subject: ‘IT Product Owner’ along with your CV in English.